All sales are final and opened items cannot be returned due to hygiene reasons. Due to the nature of our product and for hygiene reasons all products must be returned in their original/unopened packaging. We will not refund any goods that have been o
Defective Items. If you believe you have received a defective product please contact us through this link ASAP with the following details:. 1. LOT number of the defective lenses (shown on the label of the box)2. A picture that shows the issue. After
If your refund request has been approved kindly take note that it may take up to 3-5 business days for the refund to be processed, and reimbursement of funds will be allocated back to the original form of payment used for purchase.
What should I do if I receive the wrong or incomplete products?. If you received a product different from the one that you ordered or an incomplete set, please contact us through this link and we’ll be sure to get you the Dimple Color lenses you orde
We try to ship our orders within 1 business day, if your order has not been shipped yet we will do our best to accommodate your request. Orders made on the weekend will be proccessed on the following Monday. Please note: once your order has been ship