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Dimple Color

Dimple Color International

What should I do if I receive the wrong or incomplete products?If you received a product different from the one that you ordered or an incomplete set, please contact us through this <a class="fr-strong" href="https://dc-help-centre.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">link</a> and we&#x2019;ll be sure to get you the Dimple Color lenses you ordered!

What should I do if I receive the wrong or incomplete products?. If you received a product different from the one that you ordered or an incomplete set, please contact us through this link and we’ll be sure to get you the Dimple Color lenses you orde

Incorrect or incomplete order received

Returns, Replacement, and Refunds

Shipping Costs and Times

Where does my order come from?

Shipping and order processing times

How do I track my order?

Customs & Duties

Which countries do you ship to?

I am having an issue with my shipping

Can I recycle my packaging?

Shipping & Delivery

Where are Dimple Color lenses manufactured?

What prescription powers do you offer?

Dimple Color Lenses Certification

What sizes do your lenses come in?

How long do the lenses last?

Is there a colour difference between 1-Day and 3-Month lenses?

Do you offer Toric Lenses?

When will your lenses be restocked?

How to choose the right lens type for you?

I need help choosing a color?

What is the oxygen permeability of your contact lenses?

What is the difference between the shades?

Product Questions

What payments do you accept?

Payment Methods

How do I wear coloured contact lenses?

Taking care of your lenses

What is the replacement schedule?

Tips and Tricks

Are your lenses inside out?

Where can I wear colour lenses?

Can I wear Dimple Color lenses after laser eye surgery?

Can I use eye drops with my lenses?

How do I know my eye size?

I am having issues wearing my contact lenses

General Wear Instructions

Return Eligibility

I received a defective item

Refunds process

How to upload your prescription

Contact Lens Vs Optical Frames Prescription

Spheric Vs Toric Contact Lenses

Base Curve (BC) and Diameter (DIA) - what do they mean?

Prescription Information

What are 1-Day Lenses?

What colours are available in 1-Day Lenses?

1-Day Lenses

Introducing Dailies+

Dailies+

Do the contacts comes in a pair? Left and right contacts?

Why do I have to purchase two lenses?

I haven't received my order confirmation?

My order says delivered but I don't have it

How much is the tariff charge if I am ordering from the USA?

Why does my order say it is in Germany, I don't live there?

My order hasn't moved or is delayed?

Current Canada Post Strikes

I accidentally entered the wrong email

My discount code is not working?

What comes with my order?

Order Questions

How do I open the 3-month lens vials?

How do I prepare my 3-Month lenses for wear?

What contact solution should I use?

3-Month Lenses

Can I change or cancel my order?

Changes and Cancellations

Free lens giveaways

Giveaways and Promotions

The Ultimate Vacation Giveaway T&C's

What happened to our Discovery Sets?

Incorrect or incomplete order receivedUpdated 3 days ago